Support — Sol War 3000: Space Strategy

Last updated: 2026-10-26 · Developer: NKKTech Global (NKKTECH GLOBAL PTE. LTD., 18 Sin Ming Lane, #07-13 Midview City, Singapore 573960)

This page applies to the following app, published under the developer name NKKTech Global by NKKTECH GLOBAL PTE. LTD. ("NKKTech", "we"):

Contact us

Email support@nkktech.com. Please include your device model, operating-system version, the app version and what you were doing when the problem happened. We usually reply within 2 business days.

Frequently asked questions

Do I need an account? Where is my data?

No account is needed. Everything you enter is stored only on your device and the app works offline. Uninstalling the app deletes that data.

Why do I see ads?

Ads (Google AdMob) keep the app free. On iOS you can decline tracking in the App Tracking Transparency prompt and still use every feature; you can also reset or limit the advertising ID in your device settings.

How do I play? What is TIME COMMAND?

Battles run in real time, but you can freeze them at any moment with TIME COMMAND. While time is frozen, drag a ship to give it a move order, tap an enemy to choose its target, set speed and power, and arm abilities such as Aegis Dome or EMP Nova. Tap EXECUTE to resume and watch your plan play out. The first two battles are a short tutorial; you can replay it from Settings > Replay tutorial.

Where is my progress saved? Can I move it to another device?

Your campaign, unlocks and settings are saved only on this device, in the app's own storage. There is no game account and no cloud save in this version, so progress cannot be moved to another device. Uninstalling the app deletes your progress.

Can I start over?

Yes. Settings > Reset progress erases all saved missions, unlocks and Command Data on this device after two confirmations. It cannot be undone.

Does the game need an internet connection?

No. The whole campaign is bundled with the app and plays offline. The game has no advertising, no account and no online features. Only Settings > Privacy policy and Settings > Support need a connection: they open this website in your browser.

The battle is too bright, too shaky or too loud. What can I change?

Settings has comfort options: sound on/off and volume, camera shake, reduced flashes, haptics and how much the command feed shows. Important warnings never rely on flashes, shake or sound alone.

Which languages can I play in?

English, Tiếng Việt, 日本語, 简体中文, 한국어, Deutsch, Français, Español and Português (Brasil). By default the game uses your device language when it is one of these (a device set to Traditional Chinese shows Simplified Chinese), and English otherwise. To change it, open Settings > Language and pick a language, or pick Device language to follow your device again. The change applies at once and does not affect your saved progress.

Which devices are supported?

iPhone with iOS 16 or later, and iPad with iPadOS 16 or later. When you report a problem, please tell us your iPhone or iPad model, iOS version and the version and build number shown in Settings > About this build.

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